FAQ Customers Account Management
Account Management
How Do I Reset My Password?
If you’ve forgotten your password or need to reset it:
- Go to the Login page and click Forgot Password?
- Enter your registered email address.
- Check your inbox for a password reset link and follow the instructions to create a new password.
If you don’t receive the email, be sure to check your spam or junk folder, or contact our support team for assistance.
Can I Change My Account Information?
Yes, you can update your account information at any time:
- Log in to your Demeter Earth account.
- Go to your Profile Settings.
- Edit the fields you’d like to update, such as your name, email, or phone number.
Changes are saved automatically, ensuring your account information is always up to date.