FAQ
Frequently Asked Questions
What is Demeter Earth?
Demeter Earth is a direct-to-consumer marketplace connecting local people with local farmers, gardeners, and artisans in order to provide fresher, healthier, and more affordable food. Our platform empowers communities by fostering direct relationships between producers and consumers, with a focus on sustainability and quality.
Where is Demeter Earth Available?
Demeter Earth is available wherever state laws permit online food sales. Check the list below to see which states currently allow these transactions. The ones marked with an asterisk(*) allows the sale of food online:
Alabama, Alaska, Arizona*, Arkansas, California*, Colorado*, Connecticut*, Delaware, District of Columbia, Florida*, Georgia*, Hawaii, Idaho*, Illinois, Indiana*, Iowa*, Kansas, Kentucky, Louisiana*, Maine*, Maryland, Massachusetts*, Michigan, Minnesota*, Mississippi, Missouri*, Montana, Nebraska*, Nevada, New Hampshire*, New Jersey, New Mexico, New York*, North Carolina*, North Dakota, Ohio*, Oklahoma, Oregon*, Pennsylvania*, Rhode Island, South Carolina, South Dakota*, Tennessee*, Texas*, Utah*, Vermont*, Virginia*, Washington, West Virginia*, Wisconsin, Wyoming
For Customers
Table of Contents:
- Getting Started
- How Demeter Earth Works
- Payment and Fulfillment
- Account Management
- Support and Policies
For Vendors
Table of Contents:
- Getting Started
- Setting Up Your Store
- Listing Products
- Fulfilling Orders
- Managing Your Store
- Common Issues and Troubleshooting
Who Can Sell on Demeter Earth?
The Ecosystem welcomes a wide range of sellers contributing to local food production and sustainable agriculture. Farmers, gardeners, beekeepers, and other local producers are encouraged to join our community.
What Types of Products Can I Sell?
Our platform allows vendors to sell fresh produce, herbs, eggs, nuts, honey, and other sustainable agricultural products. Sellers can also offer non-food items, such as artisan goods.
Are There Items I Cannot Sell?
Yes, the following items are prohibited: firearms, illicit drugs, alcohol, tobacco, cannabis products, chemical fertilizers, and pesticides. This ensures our platform remains safe and aligned with sustainable practices.
How Does Pricing Work?
As a seller, you have complete control over setting your product prices. Demeter Earth empowers you to determine pricing that aligns with your business goals while staying competitive in the local market. You can also adjust prices at any time directly through your seller dashboard.
How Can I Promote My Products?
Our platform provides multiple ways for vendors to promote their products:
- Social Media Sharing: Customers can easily share your products from the product description page to platforms like Pinterest or other social media accounts.
- Manual Sharing: Vendors can manually share their store link or individual product links to their social media platforms by copying the URLs.
- Store Description Links: Vendors can include their social media links directly in their store description to guide customers to their profiles.
- Community Events and Promotions: Participate in Demeter Earth-hosted events or platform-wide promotions to gain visibility and attract more customers.