FAQ Customers Community Deals

Welcome to Community Deals on Demeter Earth!

Community Deals allow you to team up with friends, family, or other shoppers to unlock exclusive discounts on local, sustainable products. Here’s how it works:

1. What are Community Deals? Community Deals offer discounted prices on select products when you form a group and meet the required number of buyers within a set time frame. It’s a great way to save money and shop sustainably with others!

2. How do I find products with Community Deals? Products eligible for Community Deals are marked with a special badge. You can find them by:

  • Browsing the Community Deals section in the menu.

  • Checking individual product pages for the Community Deals badge.

3. How do I join a Community Deal? Follow these steps to participate:

  1. Go to a product page with a Community Deal. 

  2. Click Join a Community to Save or Start Your Community. 

  4. Share the link with friends, family, or your community to meet the group requirement.

4. How do I start my own Community Deal? Starting a Community Deal is simple:

  1. Choose a product you’re interested in with a Community Deal.

  2. Click Start Your Community.

  3. Name your community group. 

  5. Share the link on the Product Page to invite others to join.

5. What happens if the group requirement isn’t met? If the group doesn’t reach the required number of buyers before the deal expires, the product will remain available at its regular price. No one will be charged the discounted price.

6. How do I know when the deal is activated? Once the required number of buyers join, you’ll receive a notification, and the discounted price will automatically apply at checkout for all members of the group.

7. Can I leave a group after joining? Yes, you can leave a group before the deal is activated. However, once the deal is activated, your participation is confirmed.

8. Is there a time limit for forming a group? Yes, each Community Deal has a countdown timer visible on the product page. The group must meet the buyer requirement before the timer expires to activate the deal.

9. Can I combine Community Deals with other discounts? Community Deals cannot be combined with other discounts or promotional codes. However, they’re already an amazing way to save!

10. How do I share a Community Deal with others? Once you join or start a Community Deal, you’ll see a unique share link on the product page. Use this link to invite others via:

  • Social media platforms

  • Text messages

  • Email

11. How do I track my Community Deal progress? You can view your group’s progress on your Community Deals Account in your customer profile. You’ll see how many members have joined and how many are still needed to unlock the deal.

12. Who do I contact for help? If you need assistance, our customer support team is here 24/7. Visit the Contact Us page or email support@demeterearth.com.

Start Saving Today! Ready to shop smarter and support your local community? Explore our Community Deals section and unlock amazing discounts with your friends and family!