Vendor FAQ: Getting Started

Step 1: Create Your Vendor Account

  1. Go to Seller Signup / Seller Login.
  2. Fill in your basic details — name, company name (you can use your name if you don't have one), and contact email.
  3. Click Submit. You’ll receive a confirmation email with your login credentials and setup link.

💡 Tip: Check your spam or promotions folder if you don’t see the email within a few minutes. If it's not in your spam or promotions folder, contact us at support@demeterearth.com or on our live chat widget.

 

This is the signup page for the seller.


This is the welcome email you will receive with your login credentials after signup.

 

Step 2: Add Demeter Earth to Your Home Screen

Demeter Earth is a Progressive Web App (PWA) — it runs just like an app, without any downloads.

On iPhone:

  1. Tap Share → 
  2. Add to Home Screen.

On Android:

  1. Tap the ⋮ menu in Chrome.
  2. Tap Install.

This makes it easier to access your vendor dashboard anytime.

 

Step 3: Set Up Your Store for Local Discovery:
Build your profile and setup your fulfillment methods. Don’t forget to customize your store with a logo, banner, and description! See Setting Up Your Store.

Step 4: Start Listing Products:
Once you’ve signed up, you can immediately begin listing your products on the platform. See Listing Products.

Website Sync:
Have a Shopify store? You can now sync your website with your Demeter Earth store so products and inventory update automatically. See Sync Your Website with Your Demeter Earth Store.

Automatic Product Approval:
All listed products are automatically approved and will appear on the Demeter Earth marketplace for customers to purchase.

Go Live:
Your products will be available for customers to purchase as soon as they are listed.

Add Payment Details:
Be sure to add your preferred payment details to receive payments for your orders.

Support:
If you encounter any issues or have questions, feel free to reach out to the Admin for assistance via either live chat, or at support@demeterearth.com.